Collection Small Business 2026.06.24

A Collection of Services Useful for Small Business Owners Managing Delivery Orders and Reviews

Practical services for business owners who want to systematically manage delivery orders, malicious reviews, customer interactions, settlements, and hygiene information

#Small Business Owners #Delivery Operations #Review Management #Self-Employment #Customer Service

As delivery sales grow, running a store becomes more complicated. There are many concerns like order omissions, delivery delays, response to reviews, refund requests, malicious complaints, and platform settlements. This is especially true for small shops where owners often handle cooking, packaging, and customer service simultaneously, making it essential to have a well-organized system. This list gathers useful services and official information that small business owners should know when managing delivery orders, reviews, and customer inquiries.

Baemin Owner's Plaza

Baemin Owner Plaza

Baemin Owner Plaza is a service providing operational information, training, advertising, settlement, and order management for business owners registered with Baedal Minjok (Baemin). It's helpful for those starting delivery operations or looking to manage store exposure and review responses. It's important to cultivate the habit of checking platform policies and announcements through official channels.

분류 배달 플랫폼 사장님 서비스 추천 활용 입점·정산·리뷰 관리

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Coupang Eats Owner Portal

Coupang Eats Owner Portal is a channel for checking information related to registration, orders, and operations for Coupang Eats merchants. It's necessary when confirming the flow of delivery orders, customer response policies, and settlement-related content. If you're using multiple platforms, it’s advisable to organize the operational standards for each platform separately.

분류 배달 플랫폼 사장님 서비스 추천 활용 쿠팡이츠 운영 정보 확인

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Yogiyo Owner Portal

Yogiyo Owner Portal is a dedicated channel providing information on registration, menu management, order operations, advertising, and settlements. You can examine the impact of platform-specific coupons and promotions on sales. During peak hours with high order volume, it's important to manage menus and cooking times in advance.

분류 배달 플랫폼 사장님 서비스 추천 활용 메뉴·주문·광고 관리

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Small Business 24

Small Business 24 is a comprehensive platform where you can check information about support programs, policy funds, education, and consulting for small businesses. It’s useful when looking for support programs to improve delivery store operations or reduce financial burdens. Since support conditions can vary by region, industry, and application period, it’s worth checking periodically.

분류 소상공인 지원 추천 활용 정책자금·교육·컨설팅 확인

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Small Business Market Promotion Corporation

Small Business Market Promotion Agency

The Small Business Market Promotion Agency operates programs for supporting small business policies, education, consulting, and traditional markets. It's a reference point when you need to manage sales or improve management in self-employment. If you're feeling the burden of delivery platform fees and advertising costs, public consulting can also be an option.

분류 공공 지원기관 추천 활용 경영 개선 지원 확인

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Korea Legal Aid Corporation Small Business Consultation

Korean Legal Aid Corporation Small Business Consulting

The Korean Legal Aid Corporation is a public institution providing legal consulting and aid systems. You can check the possibilities of consultation in situations that require legal review, such as malicious reviews, refund disputes, leasing issues, and contract problems. It’s important to confirm legal standards before responding emotionally.

분류 법률 상담 추천 활용 리뷰·계약·분쟁 상담

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Food Safety Nation Business Information

Food Safety Nation Business Owner Information

Food Safety Nation provides essential hygiene information, recall and sales stop notices, and food safety materials for food business operators. For delivery restaurants, hygiene issues can directly affect reviews and sales, so it’s vital to check relevant information consistently. When changing menus or raw materials, it's also good to consider safety standards.

분류 식품위생 정보 추천 활용 위생·식품안전 기준 확인

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National Tax Service Home Tax Business Service

National Tax Service HomeTax Business Owner Service

HomeTax is an official service required for tax-related tasks such as business registration, value-added tax, comprehensive income tax, cash receipts, and electronic tax invoices. Delivery sales can intertwine with platform settlements, card sales, and cash receipts, so tax management is crucial. Organizing sales data monthly can reduce the burden during tax filing periods.

분류 세무 공식 서비스 추천 활용 사업자 세금·매출 신고

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Yellow Umbrella

The Yellow Umbrella is a mutual aid system designed to assist small businesses and small business owners with business shutdowns, aging, and stability in living conditions. Since self-employed individuals face significant income fluctuations and the risk of business shutdowns, considering long-term safety measures is essential. Reviewing the eligibility for membership, contribution capacity, and tax benefits would be beneficial.

분류 소상공인 공제 추천 활용 사업 리스크 대비

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Korea Consumers Association Business Dispute Information

Korea Consumer Agency Business Dispute Information

The Korea Consumer Agency is a consumer dispute resolution agency, but for business owners, referencing dispute cases can help understand customer service standards. Knowing in advance under what situations refunds or compensations become contentious can make it easier to create response manuals. This can be used as preventive material to reduce conflicts with customers.

분류 분쟁 사례 추천 활용 고객 응대 기준 참고

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Running a delivery service requires careful management of interactions and records, as much as it does great food. By calmly managing order details, customer requests, refund reasons, and review responses, you can reduce unnecessary conflicts. When dealing with malicious reviews or unreasonable demands, it's safer to consult the platform's customer service, small business counseling, or legal consultation channels rather than responding emotionally.

한눈에 보기 10개

Baemin Owner's Plaza

배달 플랫폼 사장님 서비스 · 입점·정산·리뷰 관리

Coupang Eats Owner Portal

배달 플랫폼 사장님 서비스 · 쿠팡이츠 운영 정보 확인

Yogiyo Owner Portal

배달 플랫폼 사장님 서비스 · 메뉴·주문·광고 관리

Small Business 24

소상공인 지원 · 정책자금·교육·컨설팅 확인

Small Business Market Promotion Corporation

공공 지원기관 · 경영 개선 지원 확인

Korea Legal Aid Corporation Small Business Consultation