Collection of Service Robots Actually Encountered in Restaurants, Hotels, and Hospitals
Collection Robots 2026.07.04

Collection of Service Robots Actually Encountered in Restaurants, Hotels, and Hospitals

We have organized the representative types and products of service robots that have already entered everyday spaces, including serving, delivery, guidance, disinfection, and hospital logistics.

When we think of robots, we often envision humanoid shapes, but the most frequently encountered robots are actually restaurant serving robots, hotel delivery robots, hospital logistics robots, and airport guidance robots. Rather than completely replacing people, they are introduced in a way that reduces the burden on employees by taking on repetitive movements and simple guidance.

This list gathers service robot types that are relatively active in real-world applications, both domestically and internationally. It serves as a helpful resource for store operators looking to introduce robots or users who are curious about the roles that robots they encounter in daily life play.

Bear Robotics Servi

This is a serving robot that carries food and tableware in restaurants and hotels. It's a type commonly seen in various stores domestically and internationally, focusing on reducing the burden on employees who have to repeatedly carry heavy trays. The utilization is higher in establishments with wider dining areas.
주요 현장 식당·호텔 역할 서빙·퇴식 운반 도입 포인트 홀 동선과 회전율 개선
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PuduBot

This is the flagship serving robot line from Pudu Robotics. It features a tray-shaped structure and autonomous navigation, making it suitable for use in restaurants, cafes, hospitals, and events. With a variety of models available, it's easy to compare based on store size and transport needs.
주요 현장 식당·카페·병원 역할 서빙·물품 운반 도입 포인트 모델 선택 폭과 운영 편의성
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Keenon Dinerbot

This is a restaurant line from Keenon Robotics that has a diverse range of serving and delivery robots. It has many implementation cases in global dining establishments, assisting with food transport and retrieval tasks. Reliable navigation and tray loading structure are the key features.
주요 현장 외식 매장 역할 음식 운반·테이블 호출 도입 포인트 적재량과 주행 안정성
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LG CLOi ServeBot

This product line from LG Electronics serves the roles of serving and guidance among their service robots. Being a domestic product, it offers advantages in maintenance and B2B consultation accessibility. It is considered a candidate in environments like hotels, restaurants, and exhibition halls that prioritize both brand image and stability.
주요 현장 호텔·식당·전시장 역할 서빙·안내 보조 도입 포인트 국내 AS와 B2B 연동
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Relay Robot

This is a well-known hotel room delivery robot. It is designed to fit the hotel operation flow, including elevator integration and front-of-room delivery. It serves as a good reference for hotels looking to automate room service, towel, and amenity deliveries.
주요 현장 호텔 역할 객실 배송 도입 포인트 엘리베이터·객실 배송 연동
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Aethon TUG

This is an autonomous robot that transports medications, linens, samples, and supplies in hospitals and medical facilities. Hospital logistics often involve repetitive movements and complex pathways, making it a significant area for robot implementation. Key points include elevator and automatic door integration.
주요 현장 병원 역할 의료 물류 운반 도입 포인트 엘리베이터·자동문 연동
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Diligent Robotics Moxi

This robot assists nurses in hospitals with transporting items and performing repetitive tasks. It is designed as a collaborative robot that fits the hospital environment, featuring a humanoid upper body and a mobility base. The key direction is to help medical staff focus more on patient care.
주요 현장 병원 역할 간호 보조·물품 운반 도입 포인트 의료진 반복 업무 감소
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Whiz Cleaning Robot

This is an autonomous cleaning robot used for cleaning commercial facility floors. It is suitable for automating repeated cleaning in wide spaces such as offices, shopping malls, and airports. This product is more akin to B2B facility management equipment than a standard robotic vacuum cleaner.
주요 현장 상업시설·공항·오피스 역할 상업용 바닥 청소 도입 포인트 넓은 면적 반복 청소
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Neubie Delivery Robot

This is an outdoor autonomous delivery robot from the domestic startup Newbility. It is gaining attention for its experiments and operations in delivering food and goods in campuses, apartment complexes, and park-style commercial areas. It also presents a case where domestic delivery robot regulations and infrastructure changes can be observed.
주요 현장 실외 배송 구역 역할 음식·물품 배송 도입 포인트 국내 실외 배송 실증
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Woowa Brothers' Dilly

Woowa Brothers Deli

This is the delivery and serving robot brand developed and operated by Woowa Brothers, the company behind the delivery service Baedal Minjok. It experiments with both indoor serving and outdoor delivery, showcasing the trends in the domestic restaurant and delivery robot market. It's a great way to explore how food delivery platforms and robots connect.
주요 현장 식당·배달 서비스 역할 서빙·배송 자동화 도입 포인트 배달 플랫폼과 로봇 연계
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The operational flow and on-site logistics are more important than the robots' performance themselves. Proper functioning requires coordination with narrow corridors, elevator integration, collision avoidance with people, maintenance, and employee training. For robots to become more than just "novel decorations," they need to integrate naturally into the workflow.

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