Service Robots Already Working in Restaurants, Hotels, and Hospitals
Collection Robots 2026.09.18

Service Robots Already Working in Restaurants, Hotels, and Hospitals

On-site robots that handle serving, delivery, cleaning, and hospital logistics

Service robots don’t need to look like humans to perform definite tasks. In restaurants, they transport trays; in hotels, they deliver towels to rooms; and in hospitals, they carry specimens and medications. By delegating repetitive movements to machines, staff can focus their time on tasks that require judgment, such as confirming orders or attending to patients.

This list gathers serving, delivery, cleaning, and hospital logistics robots aimed specifically at real-world applications. Rather than merely examining autonomous driving, we also consider factors essential for continuous operation within a building, such as loading methods, elevator and automatic door interactions, and calling and control systems. Since the intended purposes of these robots differ, we do not compare them solely based on their performance rankings.

BellaBot

BellaBot is the first robot to examine in our list of how to reduce repetitive movements in restaurants, hotels, and hospitals. This serving robot from Pudu Robotics aims to transport food and items. By combining multiple tray layers and a cat-like interface, it handles repetitive transport in restaurants and stores. Focusing on this characteristic of BellaBot allows for a specific comparison of its role in this topic with other robots.

BellaBot's registration info summarizes as: Manufacturer ‘Pudu Robotics’ · Type ‘Serving Robot’ · Main Use ‘Food and Item Transport’ · Control/Interaction ‘LiDAR·Vision SLAM’ · Product Stage ‘Commercial Product’. When selecting or evaluating, consider the criterion: ‘The width of the corridor and peak traffic flow determines actual transport efficiency—BellaBot’. The areas of operation, specifications, and stages for BellaBot should be checked against the latest official documentation connected.
제조사 Pudu Robotics 유형 서빙 로봇 주요 용도 음식·물품 운반 제어·상호작용 LiDAR·비전 SLAM 제품 단계 상용 제품
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PUDU CC1

PUDU CC1 is the second robot to examine in our list of how to reduce repetitive movements in restaurants, hotels, and hospitals. This commercial cleaning robot from Pudu Robotics aims to perform sweeping, mopping, suction, and scrubbing tasks. It automates routine cleaning across large commercial spaces by executing four different floor-cleaning methods in a single device. Focusing on this feature of PUDU CC1 enables a specific comparison of its role in this topic with other robots.

PUDU CC1's registration info summarizes as: Manufacturer ‘Pudu Robotics’ · Type ‘Commercial Cleaning Robot’ · Main Use ‘Sweeping·Mopping·Suction·Scrubbing’ · Control/Interaction ‘Autonomous Driving·Facility Management’ · Product Stage ‘Commercial Product’. When selecting or evaluating, consider the criterion: ‘Integrating elevators and automatic doors is as important as the robot's performance—PUDU CC1’. The areas of operation, specifications, and stages for PUDU CC1 should be checked against the latest official documentation connected.
제조사 Pudu Robotics 유형 상업용 청소 로봇 주요 용도 쓸기·문지르기·흡입·걸레질 제어·상호작용 자율주행·시설 관리 제품 단계 상용 제품
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DINERBOT T10

DINERBOT T10 is the third robot to examine in our list of how to reduce repetitive movements in restaurants, hotels, and hospitals. This serving robot from KEENON Robotics aims to assist with food delivery and table clearing. Utilizing multi-layer loading space and improved mobility stability, it helps transport between the kitchen and tables in restaurants. Focusing on this feature of DINERBOT T10 allows for a specific comparison of its role in this topic with other robots.

DINERBOT T10's registration info summarizes as: Manufacturer ‘KEENON Robotics’ · Type ‘Serving Robot’ · Main Use ‘Food Delivery and Table Clearing’ · Control/Interaction ‘Autonomous Driving·Calling’ · Product Stage ‘Commercial Product’. When selecting or evaluating, consider the criterion: ‘To accurately calculate time savings, you must include the paths of those who load and unload items—DINERBOT T10’. The areas of operation, specifications, and stages for DINERBOT T10 should be checked against the latest official documentation connected.
제조사 KEENON Robotics 유형 서빙 로봇 주요 용도 음식 배달과 퇴식 제어·상호작용 자율주행·호출 제품 단계 상용 제품
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BUTLERBOT W3

BUTLERBOT W3 is the fourth robot to examine in our list of how to reduce repetitive movements in restaurants, hotels, and hospitals. This hotel delivery robot from KEENON Robotics targets room item deliveries. It is designed to transport multiple orders to different rooms and integrates with elevators and access control systems. Focusing on this feature of BUTLERBOT W3 allows for a specific comparison of its role in this topic with other robots.

BUTLERBOT W3's registration info summarizes as: Manufacturer ‘KEENON Robotics’ · Type ‘Hotel Delivery Robot’ · Main Use ‘Room Item Delivery’ · Control/Interaction ‘Elevator Integration·Autonomous Driving’ · Product Stage ‘Commercial Product’. When selecting or evaluating, consider the criterion: ‘The width of the corridors and peak traffic flow determine actual transport efficiency—BUTLERBOT W3’. The areas of operation, specifications, and stages for BUTLERBOT W3 should be checked against the latest official documentation connected.
제조사 KEENON Robotics 유형 호텔 배송 로봇 주요 용도 객실 물품 배송 제어·상호작용 엘리베이터 연동·자율주행 제품 단계 상용 제품
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Relay

Relay is the fifth robot to examine in our list of how to reduce repetitive movements in restaurants, hotels, and hospitals. This indoor delivery robot from Relay Robotics aims to deliver items in hotels and hospitals. It is designed to deliver small items contactlessly from the front desk or service stations to rooms and departments. Focusing on this feature of Relay allows for a specific comparison of its role in this topic with other robots.

Relay's registration info summarizes as: Manufacturer ‘Relay Robotics’ · Type ‘Indoor Delivery Robot’ · Main Use ‘Hospital·Hotel Item Delivery’ · Control/Interaction ‘Autonomous Driving·Elevator Integration’ · Product Stage ‘Commercial Product’. When selecting or evaluating, consider the criterion: ‘Integrating elevators and automatic doors is as important as the robot's performance—Relay’. The areas of operation, specifications, and stages for Relay should be checked against the latest official documentation connected.
제조사 Relay Robotics 유형 실내 배송 로봇 주요 용도 호텔·병원 물품 전달 제어·상호작용 자율주행·엘리베이터 연동 제품 단계 상용 제품
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Moxi

Moxi is the sixth robot to examine in our list of how to reduce repetitive movements in restaurants, hotels, and hospitals. This hospital support robot from Diligent Robotics aims to transport specimens, medications, and other items. It takes over repetitive non-clinical transportation tasks between wards, allowing nursing staff to concentrate on patient care. Focusing on this feature of Moxi allows for a specific comparison of its role in this topic with other robots.

Moxi's registration info summarizes as: Manufacturer ‘Diligent Robotics’ · Type ‘Hospital Support Robot’ · Main Use ‘Specimen·Medication·Item Transport’ · Control/Interaction ‘Autonomous Driving·Robot Arm’ · Product Stage ‘Hospital Deployment Product’. When selecting or evaluating, consider the criterion: ‘To accurately calculate time savings, you must include the paths of those who load and unload items—Moxi’. The areas of operation, specifications, and stages for Moxi should be checked against the latest official documentation connected.
제조사 Diligent Robotics 유형 병원 지원 로봇 주요 용도 검체·약품·물품 운반 제어·상호작용 자율주행·로봇팔 제품 단계 병원 배치 제품
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TUG

TUG is the seventh robot to examine in our list of how to reduce repetitive movements in restaurants, hotels, and hospitals. This hospital logistics robot from Aethon aims to transport carts and medical supplies. It moves through hospital corridors and elevators, transporting linen, meals, medications, and other inter-departmental logistics. Focusing on this feature of TUG allows for a specific comparison of its role in this topic with other robots.

TUG's registration info summarizes as: Manufacturer ‘Aethon’ · Type ‘Hospital Logistics Robot’ · Main Use ‘Cart and Medical Supplies Transport’ · Control/Interaction ‘Autonomous Driving·Facility Integration’ · Product Stage ‘Commercial Product’. When selecting or evaluating, consider the criterion: ‘The width of the corridors and peak traffic flow determine actual transport efficiency—TUG’. The areas of operation, specifications, and stages for TUG should be checked against the latest official documentation connected.
제조사 Aethon 유형 병원 물류 로봇 주요 용도 카트와 의료 물품 운송 제어·상호작용 자율주행·시설 연동 제품 단계 상용 제품
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Whiz

Whiz is the eighth robot to examine in our list of how to reduce repetitive movements in restaurants, hotels, and hospitals. This commercial vacuum cleaning robot from SoftBank Robotics aims for carpet cleaning. It supports the management of large indoor spaces like offices and hotels by repeatedly following cleaning paths taught by humans. Focusing on this feature of Whiz allows for a specific comparison of its role in this topic with other robots.

Whiz's registration info summarizes as: Manufacturer ‘SoftBank Robotics’ · Type ‘Commercial Vacuum Cleaning Robot’ · Main Use ‘Carpet Cleaning’ · Control/Interaction ‘Path Learning·Autonomous Driving’ · Product Stage ‘Commercial Product’. When selecting or evaluating, consider the criterion: ‘Integrating elevators and automatic doors is as important as the robot's performance—Whiz’. The areas of operation, specifications, and stages for Whiz should be checked against the latest official documentation connected.
제조사 SoftBank Robotics 유형 상업용 진공 청소 로봇 주요 용도 카펫 바닥 청소 제어·상호작용 경로 학습·자율주행 제품 단계 상용 제품
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temi

temi is the ninth robot to examine in our list of how to reduce repetitive movements in restaurants, hotels, and hospitals. This telepresence robot aims to provide remote guidance and video connectivity. It offers remote visitation and guidance, as well as video calls through a mobile screen, and can be used in hospitals, stores, and offices. Focusing on this feature of temi allows for a specific comparison of its role in this topic with other robots.

temi's registration info summarizes as: Manufacturer ‘temi’ · Type ‘Telepresence Robot’ · Main Use ‘Remote Guidance·Video Connectivity’ · Control/Interaction ‘Autonomous Driving·Voice·Screen’ · Product Stage ‘Commercial Product’. When selecting or evaluating, consider the criterion: ‘To accurately calculate time savings, you must include the paths of those who load and unload items—temi’. The areas of operation, specifications, and stages for temi should be checked against the latest official documentation connected.
제조사 temi 유형 텔레프레즌스 로봇 주요 용도 원격 안내·화상 연결 제어·상호작용 자율주행·음성·화면 제품 단계 상용 제품
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Savioke ROSIE

Savioke ROSIE is the tenth robot to examine in our list of how to reduce repetitive movements in restaurants, hotels, and hospitals. This delivery robot from Savioke aims to deliver items in hotels and offices. It carries small items through crowded indoor spaces to their destinations and sends completion notifications. Focusing on this feature of Savioke ROSIE allows for a specific comparison of its role in this topic with other robots.

Savioke ROSIE's registration info summarizes as: Manufacturer ‘Savioke’ · Type ‘Delivery Robot’ · Main Use ‘Hotel·Office Item Delivery’ · Control/Interaction ‘Autonomous Driving·Facility Integration’ · Product Stage ‘Commercial Product’. When selecting or evaluating, consider the criterion: ‘The width of the corridors and peak traffic flow determine actual transport efficiency—Savioke ROSIE’. The areas of operation, specifications, and stages for Savioke ROSIE should be checked against the latest official documentation connected.
제조사 Savioke 유형 배송 로봇 주요 용도 호텔·오피스 물품 전달 제어·상호작용 자율주행·시설 연동 제품 단계 상용 제품
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Introducing robots to a workplace involves more than just purchasing a single unit. You need to first check the width of the corridors, slopes, peak traffic flow, charging locations, and facility interactions. Who loads and unloads food or medical supplies during the transportation process can also influence operational efficiency, and it's crucial to establish a response plan in case of malfunctions. Hygiene management intervals cannot be overlooked.

Good service robots are tools that reduce travel time rather than replace staff. The clearer the effectiveness in areas with sufficient repetitive pathways and call volumes, the more necessary it is to design a system for human intervention in places with many exceptions. This is why short on-site demonstrations before implementation are vital.

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