Asset Transfer Checklist to Confirm Before Virtual Asset Exchange Service Ends
User guide to check in order from announcement confirmation to withdrawal tests and transaction record retention
When a virtual asset exchange announces the termination of its services or the suspension of certain functions, the first thing to do is not to chase rumors, but to read the date and scope of the official announcement. The end of trading date, the end of withdrawal date, and customer support operation periods may differ from one another.
This checklist organizes the sequence of verifying the Korean won (KRW) deposit balance and virtual asset balance, checking withdrawal addresses and networks, and retaining transaction records. It also explains the reason for undergoing a small test withdrawal before hastily transferring the entire amount.
Transferring virtual assets can be difficult to reverse if you select the wrong network or address. It does not guarantee the safety of specific operators or assets; always assess actual processing conditions based on the latest announcements from the exchange and receiving operator.
As phishing messages may increase during this time, it’s best to use the apps you usually use and type in the official address instead of clicking links in texts or messengers. If withdrawals are delayed, it’s better to keep a record of the receipt number and screen, and then contact official customer support rather than repeatedly resending.
End Date Notice Original Text Storage
Save the Original Termination Announcement
Saving the Original Termination Announcement is the first step to accurately understand when trading, deposits, withdrawals, and customer support will cease.
When utilizing this step, confirm the same content in the app's announcements and the official website, and save it as a screen capture or PDF.
However, relying solely on messages might lead you to miss dates or exception conditions.
If checking for the first time, reading the scope of guidance and the latest announcements on the official page, and cross-referencing needed information from other sources will be an efficient approach.
Check Business Registration Status
Checking Business Registration Status is the procedure to confirm whether the service provider you are using is registered as a virtual asset business with the Financial Intelligence Unit.
When utilizing this step, compare the business name with the service name and check the currently announced status.
However, being registered does not guarantee asset value or withdrawal success.
If checking for the first time, reading the scope of guidance and the latest announcements on the official page, and cross-referencing needed information from other sources will be an efficient approach.
Check Korean Won Deposit Balance
Verify KRW Deposit Balance
Verifying KRW Deposit Balance is an important check to ensure you don’t overlook any cash deposits remaining separately from virtual assets.
When utilizing this step, check your available balance, the amount awaiting withdrawal, and the status of your linked accounts.
However, processing may be delayed due to bank hours and identity verification issues.
If checking for the first time, reading the scope of guidance and the latest announcements on the official page, and cross-referencing needed information from other sources will be an efficient approach.
Create a List of Held Assets
Create a List of Assets Held
Creating a List of Assets Held is the stage where you organize all items in your account, including coins, tokens, staking, and open orders, at a glance.
When utilizing this step, write down the asset names, quantities, supported networks, minimum withdrawal amounts, and fees in a table.
However, even if the value seems low, you need to check for withdrawal limits and remaining processing policies.
If checking for the first time, reading the scope of guidance and the latest announcements on the official page, and cross-referencing needed information from other sources will be an efficient approach.
Prepare Receiving Exchange Account
Preparing the Receiving Exchange Account is the process of setting up your own account with another operator that supports the assets you are transferring, along with the deposit address.
When utilizing this step, verify the asset name, network, and whether a memo or tag is required by the receiving side.
However, if you send to an account in a third-party name or a network that is not supported, the deposit may be restricted.
If checking for the first time, reading the scope of guidance and the latest announcements on the official page, and cross-referencing needed information from other sources will be an efficient approach.
Double Check Address and Network
Double Checking Address and Network is a crucial check to prevent input errors, which can be the hardest to recover from in blockchain transfers.
When utilizing this step, compare the characters at both ends of the address and ensure that the network names match on both the sending and receiving sides.
However, be aware that malware may alter values during the address copy process, so you need to confirm it after pasting.
If checking for the first time, reading the scope of guidance and the latest announcements on the official page, and cross-referencing needed information from other sources will be an efficient approach.
Small Trial Withdrawal
Small Test Withdrawal
Small Test Withdrawal is a safety procedure to confirm whether the address and network are actually correct before sending the entire quantity.
When utilizing this step, consider the minimum withdrawal amount and fees, send a small amount first, and wait for the receipt to be completed.
However, successful test transfers do not guarantee there won't be network delays later.
If checking for the first time, reading the scope of guidance and the latest announcements on the official page, and cross-referencing needed information from other sources will be an efficient approach.
Main Withdrawal and Transaction Hash Storage
Main Withdrawal and Store Transaction Hash
Main Withdrawal and Storing Transaction Hash is the stage of transferring the remaining assets after the test is complete and leaving evidence of the transfer.
When utilizing this step, save the withdrawal receipt number, transaction hash, time, quantity, and receipt completion screen together.
However, you need to check customer support instructions before cancelling any ongoing transactions or resending to the same address.
If checking for the first time, reading the scope of guidance and the latest announcements on the official page, and cross-referencing needed information from other sources will be an efficient approach.
Download Transaction History and Tax Documents
Downloading Transaction History and Tax Documents is the process of securing records to explain your trading, deposits, and withdrawals even after service termination.
When utilizing this step, download the entire possible period as CSV or PDF and backup the files in a safe location.
However, screen captures alone may make it difficult to collectively verify quantities and times.
If checking for the first time, reading the scope of guidance and the latest announcements on the official page, and cross-referencing needed information from other sources will be an efficient approach.
Phishing and Customer Support Impersonation Prevention
Prevent Phishing and Impersonation of Customer Support
Preventing Phishing and Impersonation of Customer Support is a check to avoid fake withdrawal support and personal information theft that exploits termination notices.
When utilizing this step, open the app directly or type in the address manually, and verify the official inquiry numbers and domains.
However, do not consider any requests for your private keys, seed phrases, or remote control installations as official support.
If checking for the first time, reading the scope of guidance and the latest announcements on the official page, and cross-referencing needed information from other sources will be an efficient approach.
The key sequence is confirming the original announcement, listing the balances, preparing the receiving account, small test withdrawal, main withdrawal, and retaining transaction records. Saving the completion screen of each step and the transaction hash will help when you need to inquire later.
The processing methods differ for KRW and virtual assets, and each asset has different supported networks and minimum withdrawal amounts. Even tokens with the same names can exist on different chains, so don’t just rely on the ticker when making transfers.
If the withdrawal deadline has passed or there are account verification issues, do not share personal information in online communities. Use the official channels of the operator and financial authority information. Never provide your password, verification codes, or private keys to anyone asking for them.
After completing all transfers, check for a zero balance, any pending orders, automatic buys, API keys, connected payment methods, and privacy policy compliance. Completing the final checks is essential for safely closing your account.
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